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	<title>Marlene McKay &#187; Business and work</title>
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		<title>Whatever happened to Customer Service?</title>
		<link>http://marlenemckay.com/2009/07/whatever-happened-to-customer-service/</link>
		<comments>http://marlenemckay.com/2009/07/whatever-happened-to-customer-service/#comments</comments>
		<pubDate>Mon, 20 Jul 2009 13:57:37 +0000</pubDate>
		<dc:creator>Marlene</dc:creator>
				<category><![CDATA[Business and work]]></category>
		<category><![CDATA[Computers and/or Internet]]></category>
		<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://marlenemckay.com/?p=90</guid>
		<description><![CDATA[Here&#8217;s another one:

]]></description>
			<content:encoded><![CDATA[<p>Here&#8217;s another one:</p>
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		<title>Recent news about sad customer service</title>
		<link>http://marlenemckay.com/2009/07/recent-news-about-sad-customer-service/</link>
		<comments>http://marlenemckay.com/2009/07/recent-news-about-sad-customer-service/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 21:56:45 +0000</pubDate>
		<dc:creator>Marlene</dc:creator>
				<category><![CDATA[Business and work]]></category>
		<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Travel]]></category>

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		<description><![CDATA[As I was browsing the Internet, I saw a story that led me to a couple of videos on Youtube.  I found them entertaining, and wanted to share them with you.  Enjoy!

]]></description>
			<content:encoded><![CDATA[<p>As I was browsing the Internet, I saw a story that led me to a couple of videos on Youtube.  I found them entertaining, and wanted to share them with you.  Enjoy!</p>
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